How to Apply E-ZPass?

The wait in the queue of a toll booth is over now for the vehicle owners of Massachusetts. The government has introduced a brilliant digital portal where you can easily create an account and pay the toll charges automatically. This account can be recharged with a debit or credit card and the outstanding bills can be paid online without any hassle.

The daily hassle of waiting in line to pay toll charges at every booth is over. You can easily create an account by using your license plate number, email ID, and other specific information. Upon authentication, you will receive a free transponder to install on your vehicle and start the process. Here is how you can create an E-ZPass account.

Application process to create an E-ZPass MA account

There are two convenient processes to apply and create an account in the E-ZPass MA portal. Here is what you need to follow.

  1. The internet process

To access the E-ZPass MA portal, you will need a computer, a laptop, a smartphone or a tablet. The portal can be opened on any smart device as it supports all operating systems. Here is the list of steps to follow and open an account using an internet connection.

  1. Keep your personal information and debit or credit card account handy.
  2. Open a browser on your computer or smartphone.
  3. Visit the website by using this link
  4. A submission form will appear on the screen. Fill all the empty boxes with specific information. You will have to enter the license plate number, the model of your vehicle, the year of manufacturing, email ID, etc.
  5. Once done, hit the Submit button and proceed to the next step.
  6. Enter a debit card, credit card or bank account number and complete the process. A valid account will be used to make the first recharge payment. Once done, your E-ZPass MA account will be ready to use.

Your personal information will remain secured on the E-ZPass MA server as this website uses a high-end encryption process to keep data safe from cyber criminals. Without any haste, create your account and receive the free transponder within a few business days. Once the process is done, you can use the username and password generated on this platform to access the account and check your balance or pay outstanding toll charges online.

  1. Mailing process

If you are not accustomed to using the internet, you can directly use the mailing address of E-ZPass MA. Here is the correspondence address to send the filled-up application form.

EZ Drive MA Customer Service Center
27 Central State Unit
MA 01501-1800

The authority will respond within a few business days if all the information is correct on the application form.

A vehicle owner can also visit the official address and seek a customer service executive to understand the process and apply physically.

How to set the transponder on your vehicle?

No matter which process you follow, you will get a free transponder with a unique ID on it. It should be installed on the windshield or the rearview mirror as directed in the manual. Upon placing the transponder, your vehicle will become a unique one to the toll booths. Whenever you pass a tollbooth, it will get videographed to connect to your account and send the tolling charges directly to your account.

If your account has enough balance, the charges will get automatically deducted from the account. If not, you will get a month of time to pay the outstanding bills. Remember that the authority is liable to deduct penalties if the outstanding bills are not paid on time.


Time and again, waiting in a long queue is not what we want. It eats up our valuable time and makes our days worse. To avoid such hassles, create an E-ZPass MA account and become a part of this revolutionary public service. Recharge your account on time and pay the toll charges by simply passing by the tollbooths. Your journey will be smoother and full of convenience.

Follow the steps mentioned above for the same purpose and create an account. Get a unique transponder with an ID and booths will start recognizing your car immediately. Pay the bills on time and avoid being penalized.


  1.     Is it possible to visit the official address to create an E-ZPass MA account?

If you are unable to access a device to use the internet and create an account, simply visit the office and get an account opened with the assistance of a customer support executive. If everything goes smoothly, you can get an account ready to use within a day.

  1.     Where will get the transponder installed on my car?

The transponder is free and is delivered to your registered address. It will reach the destination within 7 business days as promised by the service provider. No matter what application process you choose, the transponder is delivered to your doorstep.

  1.     What if I have issues with the E-ZPass MA account or transponder?

If you are facing any issues related to the E-ZPass MA account or the transponder, contact the customer support @ (877) 627-7745. The section will respond instantly and will resolve all the issues you are facing. You can also send an email to and get the problems resolved by the authority in no time. Make sure you have the information ready with you when you contact the customer support section.

  1. How can I access the online E-ZPass MA account?

It is very easy to access the online account. Use your phone or a computer to open the official portal. Enter your license plate number or the username and password generated while opening the account. It will give you instant access to your account.

  1. What will I do if I forget my E-ZPass MA password?

Nothing to worry about as you can easily recover your password. Enter the official website, choose the ‘Registered User’ and then proceed to the ‘Forgot Password’ section. By entering the registered email ID, your account will be authenticated. The same email ID will receive an email from the authority to recover the password. Follow the steps and recover it.